With staff, businesses, consumers and clients anxious about the novel coronavirus (COVID-19), it’s a busy time for communicators around the world.
Here are a few tips and ideas about how to get your internal communications right. These are tailored specifically to COVID-19, but you’ll find the general principles here useful for most crisis communication situations.
With staff, businesses, consumers and clients anxious about the novel Coronavirus (COVID-19), it’s a busy time for Internal and External Communications teams around the world.
Not only do we need to stay abreast of the latest developments and follow the various news outlets closely, we must also absorb a large amount of sometimes conflicting information from different governments and consider the impact of any new laws or temporary restrictions on the businesses and regions we support.
Continue reading “Coronavirus Tips for Internal Communicators”
…or how to humanise change communications & improve accountability
If you’re a Programme Director or Change Lead working on a change programme or project in a large company, it’s often tempting to have all project communication sent out by the most senior person in the organisation. Continue reading “Superhero change communications”
I’ve worked in Internal Communications in many companies on both sides of the divide; both inside and outside the central Group Internal Communications function.
Despite us all being professionals with similar training and approach, I’m always amazed at how difficult it can sometimes feel when you are a communicator embedded in the business and you need to work with people in the central Group Internal Comms function. I’m sure many interims or change communications people will relate to the need to work “under-the-radar” at times. Continue reading “Working under the radar? Or herding cats? Life as an Internal Communicator inside and outside of Group IC”
Is your business on Instagram? Maybe…. but are you using it to recruit yet?
With over 500 million active users each month, it’s very likely that many of your current staff are on Instagram. There’s a good chance the talent you want to attract is too.
So why aren’t you using it as part of your Employer Brand Strategy?
Continue reading “Using Instagram to Attract & Engage staff”
In any line of work, the ability to measure the impact of what you are doing is important to achieving success. After all, how will you know whether or not you’ve been successful if you can’t measure it? As internal communications people, we are usually very keen on measurement.
Herein lies the trap for internal communicators…
Continue reading “Why you might be getting in a muddle with your internal comms metrics”